We do not offer returns or exchanges unless the item has a manufacturing defect, noting that we do not ship any item with a manufacturing defect or size error.
Non-returnable and Non-exchangeable Items:
- Perfumes
- Incense
- Discounted items
- Clothing
All pieces are tailored based on the customer’s request, so please ensure the correct size before placing the order. Completing the order signifies full agreement to the store’s terms and policies.
If an item is delivered in a different size than the one selected in the order, we will cover all return or replacement costs and provide the customer with a 10% discount code for future orders.
Read Full Returns Policy